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Subscriptions

How do I update the payment details for my subscription?

Simply click on the "My Account" icon located at the top right of the page.

How can I change or add new the delivery address for my subscription?

Please know that if you would like to change your delivery address for your subscription, you will have to do it before the order generation…

How do I update quantity of my subscription?

If you’d like to amend your subscription, simply click on the "My Account" icon located at the top right of the page.

My subscription payment failed. What should I do?

A payment may fail for several reasons. The first thing to check is whether you may have entered your card details incorrectly. The second is…

How do I change the frequency of my subscription?

Simply click on the "My Account" icon located at the top right of the page.

How can I skip my subscription?

Simply click on the "My Account" icon located at the top right of the page.

How can I change or add new credit card for my subscription?

Simply click on the "My Account" icon located at the top right of the page.

How can I pause my subscription?

Simply click on the "My Account" icon located at the top right of the page.

How do I change the next order generation date for my subscription?

If you’d like to change the next order generation date for your subscription, simply click on the "My Account" icon located at the top right…

How can I amend my subscription?

If you’d like to amend your subscription, simply click on the "My Account" icon located at the top right of the page.

How can I cancel my subscription?

If you’d like to cancel your subscription, simply click on the "My Account" icon located at the top right of the page.

Can I set up multiple repeat orders with different delivery frequencies?

Yes, you can set up subscription orders for as many different products as you like. These products can be ordered with different frequencies…

How do I set up a subscription?

You can choose to set up a subscription order when you are on the product page or in the shopping cart.   Once you are on the product page,…

When will my subscription be delivered to me?

We generate the subscription order from the generation date that you have chosen. The delivery can take anywhere between 2 to 5 working days…