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My Account

How do I create a pet profile?

To create a pet profile, click on “Create a pet profile”

Unsubscribing from our emails

If you would like to unsubscribe from our promotional emails, click on "My account" and "

How do I change my log in?

You can change your personal information such as: Email-address Password Name, phone number or date of birth Just click on "My…

I forgot my password

Please click the ‘Forgotten password’ link on the login page. We’ll send your password to the email address registered with us in just…

How to download my invoices

To download your invoices, click on "My orders"

How do I close my account?

If you would like for us to close your account, please contact privacy@pet-supermarket.co.uk and a member of our team will do this for you. Remember,…

Where can I sign up for the newsletter?

If you are not receiving our newsletter and would like to receive it, please navigate to “My account” section, “

How do I change my delivery address?

If you simply want to update your address for next time, you can do this from "My account" and "My addresses"

Updating your VMD pet profile

As per the VMD regulations, we are required to ensure that the pet information provided matches the licensed medicine ordered i.e. dosage/weight/species…

How do I register?

You can register at any time by either placing an order or clicking the "Login" link at the top of any page on our website. From there, you can…

How do I log in to my account?

From the homepage, simply click the "Sign In" link in the t