As per the VMD regulations, we are required to ensure that the pet information provided matches the licensed medicine ordered i.e. dosage/weight/species or health status prior to sending your repeat order. This is to ensure your pet is being treated with the correct treatment and dosage.
- If you need to confirm or edit an existing pet profile please go to step 1) Confirming or editing an existing pet profile
- If you need to create a new pet profile please go to step 2) Creating a new pet profile
1) Confirming or editing an existing pet profile
- From the email you have received please click on "Confirm your order".
- You will be taken to the website where you will be able to create a new pet profile. You might have to sign in to your account.
- You will be asked to confirm that the details of you pet has not changed. Click on the pencil icon on the pet profile.
- Check the information if the are:
- Correct. If so please click on "Saves changes".
- Incorrect. If so please amend the pet profile and click on "Saves changes".
- Alternatively you can also delete the pet profile.
- Once you have confirmed or edited the pet profile please select it and click on "Continue".
- Please answer the heath questionnaire at the best of your knowledge and click tick "I understand and confirm the above statements are true" and click "Continue to repeat order".
- That's all done, thank you!
2) Creating a new pet profile
- From the email you have received please click on "Confirm your order".
- You will be taken to the website where you will be able to create a new pet profile. You might have to sign in to your account.
- Click on "Add dog profile" or "Add cat profile".
- Enter all your pet's details and click on "Create profile".
- Enter all your pet's details and click on "Create profile".
- Once the profile created, please select it and click on "Continue".
- Please answer the heath questionnaire at the best of your knowledge and click tick "I understand and confirm the above statements are true" and click "Continue to repeat order".
- That's all done, thank you!